Happy Employees are Productive Employees
As a business owner, you have many responsibilities — making business decisions, promoting and growing your company, and the welfare of your employees. It is true that a happy team is a more productive team and while the mood and attitude of your employees is not your responsibility, keeping an environment that promotes productivity and boosting overall team morale is your responsibility. This doesn’t mean you need to bring cookies every day or perform extraordinary acts, but there are some things you can do to help boost morale.
Consistency is important in so many facets and does wonders in so many areas. Consistency allows people to anticipate and expect certain things. Large national chain restaurants often do better than small, local eateries because it doesn’t matter where you are from, you can expect the same things. Employees are like customers and they appreciate consistency. This does not mean that you have to be in the same mood all the time or wear your hair the same way, but what it does mean is that what you expect from them and what they can expect from you remain consistent. An example is when a manager wants to be friends with their employees most of the time and will even grab a few beers after work with the crew, but then pulls rank and micro-manages on other days. This inconsistency leaves employees on edge and questioning their role and how to behave. When employees don’t know what to expect from day to day, it creates needless tension and anxiety and creates an atmosphere that is not open and trusting, not to mention it leads to more callouts and higher turnover. Boost morale by remaining consistent!
Recognize a Job Well Done
To boost morale and keep employees feeling like they are doing a good job and making a difference, it does not require weekly parties or relaxing on rules, all it takes is simple recognition. Whether you choose to highlight an employee’s performance by establishing an employee of the month, or you give a simple “hey, great job today” and a pat on the back, employees like to hear that they are doing well and that you notice it. This helps keep your employees working hard and keeps morale up by ensuring they know that the boss notices, which instills pride. If you have the means, you can incentivize great work, which will not only encourage your employees to excel but will keep morale high.
Don’t Let the Bad Apples Spoil the Whole Bunch
Any employee will tell you that one of the quickest ways to destroy morale is by not addressing the bad apples. Poor performance that is not corrected leads to frustration and resentment by those who do try and work hard. Prevent one bad apple from spoiling the whole bunch by correcting sub-par performance. It is not advisable to do this publicly, as this could cause morale to drop when employees fear they will be next. Simply handle matters offline with the offender only. It doesn’t need to be as dramatic as firing (unless the situation warrants) but it should be enough that everyone knows that the behavior will not be tolerated.
As you may have noticed, none of these moral boosters require you to make significant changes, spend extra money, or will compromise work time. They are all relatively simple ways to boost morale with your employees. Stay tuned for our next installment where we will discuss more ways to boost the morale of your employees to create a productive work environment.
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